PRIVACY POLICY
At TOUCHSTONE EXECUTIVE DEVELOPMENT (“TOUCHSTONE”), customers are our most valuable asset. We recognize that building a long-term business relationship with you depends upon a great deal of trust. This trust begins with our commitment to respecting as well as protecting your privacy. We've structured our web sites so that, in general, you can visit TOUCHSTONE on the Web without identifying yourself or revealing any personal information. Once you choose to provide personally identifiable contact information to us (name, address, e-mail address, phone number, etc.), you can be assured that it will only be used to support your customer relationship with TOUCHSTONE. Our privacy statement covers 5 main areas: Notice, Choice, Access & Accuracy, Onward Transfer, and Security. Please keep in mind that TOUCHSTONE's privacy practices may vary as required by local laws and policies.
NOTICE
TOUCHSTONE provides this Online Privacy Statement to make you aware of our privacy practices and of the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and from the bottom of every TOUCHSTONE.com and its subsidiaries' web pages.
WHAT INFORMATION WE COLLECT
On some TOUCHSTONE web sites, you can order products or services, download software updates, make requests, and register to receive materials. The types of personal information collected at these pages are name, contact and billing information, and transaction information. In order to tailor our subsequent communications to you and continuously improve our products and services (including registration), we may also ask you to provide us with information regarding your personal or professional interests, demographics, experience with our products, and contact preferences. Data collected online may also be combined with information you provide when you register your ownership of TOUCHSTONE products.
HOW WE USE THE INFORMATION
TOUCHSTONE uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate back to you, to update you on services and benefits, and to personalize our web sites for you. From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt-out of receiving such contact. Please follow the opt-out directions given below in the "Choice" section of this document. In addition, we will also follow local requirements, such as allowing you to opt-in before receiving unsolicited contact, where applicable.
SHARING OF THE INFORMATION
TOUCHSTONE will not sell, rent, or lease your personally identifiable information to others. Unless we have your permission or are required by law, we will only share the personal data you provide online with other TOUCHSTONE entities and/or business partners who are acting on our behalf for the uses described above. Such TOUCHSTONE entities and/or business partners are governed by our privacy policies with respect to the use of this data and are bound by the appropriate confidentiality agreements.
CHOICE
TOUCHSTONE will not use or share the personally identifiable information provided to us online in ways unrelated the above descriptions without first letting you know and offering you a choice. We will also provide you the opportunity to let us know if you wish to opt-out of partial or all contact from TOUCHSTONE and we will do everything we can to honor such requests. This choice may be offered at the bottom of on-line or off-line communications from us as well as on many of our web registration pages. If you have any difficulty exercising your choices, please contact us. Your permission will always be secured first, should we ever decide to share your information with third parties that are not acting on our behalf and governed by our privacy policy.
ONWARD TRANSFER
The personal information that you provide to us may be transferred within TOUCHSTONE across state or country borders. This may be done to consolidate data storage and simplify the management of customer information. Please read the information in the Choice and Security sections regarding the practices that cover such transfers.
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